Meet The Team

Corinne Chung


Corinne holds a BS degree in Medical Technology from UH Manoa. She worked at The Queen’s Medical Center Clinical Laboratory & now for Diagnostic Laboratory Services, Inc./Queen’s Health System. She is currently an Internal Consultant in the Compliance & Risk Management Department in the Risk Management & Quality Improvement Division.

Area of Expertise: Quality Management system, quality tools, team facilitator

Joyce Jo

Vice Chair

Joyce is an ASQ/DoN certified LEAN Six Sigma Black Belt for the Fleet Logistics Center at Pearl Harbor. She manages the Command’s CPI Program, facilitates LEAN events, mentors Green belts, & provides White/Yellow belt training to all employees. She holds a degree in Retailing from UH Manoa.

Area of Expertise: LEAN, Six Sigma, Theory of Constraints

Jennifer Baba


Jennifer was born in Hong Kong and moved to Hawaii at 11 years old. She graduated from UH Manoa with a BS in Medical Technology & currently work in the Molecular Microbiology department at Diagnostic Laboratory Services. She holds an ASQ Quality Auditor certification.

Area of Expertise: Health care & quality

Kaleokalani Kuroda


Kaleo is the head of the Strategic Planning & Analytics department of a large credit union in Hawaii.He holds a Bachelor of Science degree in Accounting & Finance from the University of Hawaii & is a Certified Public Account.

Area of Expertise: change management, organizational learning, and data analytics

Kishore Erukulapti

Membership Chair

Kishore is an IT Consultant. He has a Bachelor of Technology degree in computer science and engineering and a Master of Science degree in quality assurance. Kishore is a senior professional member of American Society for Quality (ASQ) and Institute of Electrical and Electronics Engineers (IEEE).

Area of Expertise: IT Program Management, IT Quality Management, IT Operations Management

Brian Stepp

VOC Chair

Brian holds a MS in Leadership with Troy University, BA in English with the University of Maryland, and a BS in Business Administration with Washington Adventist University. He is a PMI Certified Project Manager and holds ASQ CMQ/OE and CQA certifications. He is the Vice President of Environet, managing over $120M in contracts with the Federal Government; where he installed industry leading UFP-QAPP standards. Area of Expertise: Project Management, Quality Management

Renee Watase

Education/Certification Chair

Renee is the Manager of Compliance and Risk Management, Diagnostic Laboratory Services. She is a
Medical Technologist (ASCP), MBA (University of Hawaii), CQIA, CQA, CMQ/OE (ASQ).

Area of Expertise: Quality Consultant – for process improvement and technical quality assurance, Quality, Safety and Environmental Health, Compliance and Risk Management

Charlotte Wagner

Audit Chair

Charlotte is the Laboratory Manager at the Queen’s Medical Center at Punchbowl. She has a Bachelor of Science in Medical Technology from the University of Hawaii and a CMQ/OE certification from ASQ.

Area of Expertise: Clinical Laboratory operations, quality management

Stephanie Lum

Publicity Chair

Stephanie is a Process Analyst at Servco Pacific, Inc. She holds a Bachelor of Arts degree in Physics
from Colorado College and a Masters in Library and Information Studies from the University of Hawai'i at
Manoa. She is a certified Project Management Professional and active member of ASQ Hawaii.

Area of Expertise: Project Management

Jenny Son

Program Chair

Project Risk Manager, Operations Department, Pearl Harbor Naval Shipyard and Intermediate
Maintenance Facility, BS Chemical Engineering University of Iowa, MPA Indiana University, Executive
Education Harvard Business School, Program Management Professional, Program Management Level III
Certification, Systems Planning, Research Development, and Engineering Level III Certification, Defense Acquisition University ASQ certifications : CMQ/QE

Area of Expertise: Program Management/Quality Consultant – Engineering Analysis, Assessments and Audits for performance and process improvement

Glenn Hamamura

Recertification Chair & Hawaii Award of Excellence Committee

Owner of Systems Excellence LLC (Hawaii based consulting firm). MS/BS Stanford University, Project Management Professional, Stanford certified Project Manager, PMI
Agile Certified Practitioner, Certified Professional Facilitator, ASQ certifications : CMQ/QE, CQA, CQE,
CSSBB. Senior Malcolm Baldridge Examiner 2009- present; ASQ Fellow 2015.

Area of Expertise: Organizational performance improvement through the Baldrige model, project management, IT systems management, large group facilitation, strategic planning, quality, high performance team development

Frank Appel

Hawaii Award of Excellence Committee

Frank holds a Master’s degree in management and organizational development from the Johns Hopkins
University & has over 40 years of experience as a health services researcher, hospital quality director and executive, and managed care senior executive. He recently retired from his position as the Senior Quality and Performance Improvement Officer for AlohaCare. Past president of the National Association for Healthcare Quality and in 2005 received the Association’s first Distinguished Member Award. In 1994, participated in the development of of the Malcolm Baldrige National Quality Award’s Criteria for Performance Excellence.

Area of Expertise: Quality & performance improvement in health care, management & organizational

Johnathon Jones

WEB Liaison

John is an IT professional with the federal government and a former quality engineer. He received his Bachelor's in Industrial Engineering from the University of Illinois specializing in Quality Assurance and Information Systems, and his Masters in Management Information Systems from Bowie State University. John has been a military spouse for 18 years and has three children.

Area of Expertise: IT professional, quality engineer

© 2017 by Cathy Cam.

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